Social Distancing Is The New Normal.
We should consider that purchasing of products and services (let’s call it PRODUCT) in any industry you can think of, has never completely died because of a down economy. People & Companies (the end CONSUMERS of our PRODUCTS) are still buying and will continue to buy, even in a down economy. I am quick to agree that fewer CONSUMERS are buying when the economy is down, but they are still buying. So, we’ve just got to get a bit more creative in how we sell, based on your unique industry and your buyer’s habits.
If the CONSUMERS that are looking for your PRODUCT don’t know you exist, you are losing opportunities to your competitors, creating a double whammy. You’re not only hurting yourself, BUT you're also helping your competitors survive the downturn.
Here's the most recent data we have regarding the impact that coronavirus has had (by industry) on Google Searches for products and services. We will keep this data up-to-date.
If you think that Social Distancing means that it might be a good time for you to strengthen your online presence, then I agree 100% with your thinking. Online presence is often best accomplished with a website, not a Facebook Page or any other Social Media page.
I say no to a Social Media page instead of a website because ALL Social Media platforms make their money by selling ads. So, as soon as someone comes to your page where you’re marketing Product X, the Social Media platform begins showing your potential customer ads for every competitor you have that has purchased ads on their platform.
The result is that you’ve just managed to introduce your prospective customer to a host of competitors that they likely never knew existed. That’s not smart business! learn more
To help simplify this process, I like to break all the potential marketing tactics into just two easy-to-understand groups. Before you decide which marketing tactic(s) you should utilize to help you gain more exposure, you should consider the pros & cons of each of these two groups. The two groups are Interrupt and On-demand marketing tactics.
These two categories of marketing tactics each have their unique characteristics ranging from the cost of impression, expected response rate, expected conversion rate, coverage, and more.
Before you sit down with any marketing team, you should be aware of the differences and go into this discussion armed with knowledge and some useful benchmarks. Your expertise in this area will prove invaluable in helping you to evaluate a potential marketing company before you hire them.
Here’s a great article that details both types of marketing tactics. Interrupt VS On-Demand Marketing
By the way, if you are currently investing in marketing, but you’re not getting the results you expect, you will likely find this article helpful. The Top 5 Causes For Ineffective Marketing
A huge mistake made by many businesses is that they pick a website developer that is not a “true” marketing company. Consider that your website is the very first thing that a potential customer sees and is thereby their first impression of your company.
You should never allow anyone to build a website for you that doesn’t completely understand your marketing strategy. Your web development team should know/understand who your top competitors are, what your competitive advantage is, what your value proposition is, the buying process of a typical customer, etc. If you break this rule, your website will NEVER generate a decent number of sales leads, and will just become one more of the ten gazillion brochure-type websites that no one ever visits on the internet. learn more
Another critical piece of advice that I can offer a small business owner is DO NOT INVEST IN SEO.
Most typical small businesses haven’t already invested significant amounts of time and money in professional SEO work. Without this investment, you’re likely never rank high enough by using SEO (an organic ranking) to reach page one in Google’s search results.
Reaching page one is critical because searchers rarely go beyond page one. The reason you won’t reach page one is that many of the companies you’re competing against have bigger budgets, a full-time staff of propeller heads (tech people) that spend all their time optimizing their web pages to perform better, and they've been working at it for a significant amount of time.
Restarting after the pandemic is all about speed and generating new sales activity immediately.
SEO is not the right tactic for this job. SEO takes time and typically doesn’t start to produce significant results for somewhere between 6 and 12 months. Most small businesses can’t afford to wait for SEO to work; they need revenue today.
NOTE: I didn’t say that you can’t get to page one on Google search results, you just have to think a bit differently, and you likely won’t use SEO as your tactic to get there. learn more
If customers are trying to limit their exposure to risk and are scared to come out to visit your business, you’ll need to provide a simple solution. Unless you already have an established shipping department, complete with existing shipping company (UPS, FedEx, USPS) agreements, you’ll likely be challenged to get all this in place in time to help you during this downturn.
A better strategy might be to focus all your attention on “local” marketing where customers can shop, do their research online, and then come by to pick up their order. You might even prepare to deliver your product to your customers.
The good news is that marketing in specific “local” geographies is typically much more affordable than attempting to cover a larger area.
Marketing should be very straightforward and predictable. The marketing process is no longer filled with emotional, gut-feeling guesses; it’s now scientific, and the analytics don’t lie.
Advertisers work hard to make their systems incredibly easy to use. Some proudly claim that their artificial-intelligence-based recommendations make it so simple to set up that anyone can do it, and your ads can be online in just a few minutes.
These same automated systems are the most significant source of
dismal performance and exorbitant costs.
Generally speaking, you might want to consider that Facebook and almost every other social media company earns its revenue by showing advertisements.
Now realize that driving a potential sales lead to ANY social media site will likely introduce them to competitors that they never knew existed.
Read MoreLots of web designers are capable of building a gorgeous website. Still, very few also possess the marketing competency to develop a comprehensive strategy for capturing sales leads, and the ability to build that lead strategy into their pretty website design. We can help you transform your existing website.
Let us review your website at no cost. We will make recommendations and show you the impact we can make on your business.
QUESTION: If you’re going to start with SEO as your strategy, how do you know which keyword phrases are most effective at placing a genuine sales lead on your website?
Please Note:
I didn’t ask which are the most popular phrases; I wondered which are the most “effective”.
Building your own website means, you’ve just entrusted every visitor’s first impression of your company to a person who most often has: no real web design skills, limited if any marketing skills, no content writing or graphic arts skills, and very likely no knowledge of how to manage a user’s experience on a website.
This sounds like it could be a recipe for disaster.
Our Ask A CMO Service is perfect when you require a senior-level marketing person, BUT that need is temporary or even just part-time.
Perhaps you need help developing a brand strategy, marketing strategy, or maybe you’ve created a marketing plan, and you’re unsure of the viability of this plan, that’s precisely the type of situation we created this service to fulfill.
Let’s Discuss Your Specific Situation, And How We Can Help You.
Contact Us